Telephony

Telephone exchange

The telephone exchange is integrated in the helpdesk of the kiz.

End devices

An overview of the approved devices (landline, DECT) including manual and pricelist. The use of  private devices is generally not allowed.

Landline

• Name display
• Telephone rental
• Telephone lines for conferences
• Giving away of telephone numbers & history of the telephone installation
  

DECT network (cordless)

A cordless telephone network according to DECT standard is available on the campus Oberen Eselsberg and further campus sites for members of the university. The network is equipped with a complete service spectrum of the wirebound telephone installation and linked with it via cross connections.

External call restriction: classes of service

All telephone extensions (landline and DECT) are classified according to a heirarchy of levels ordered by their decreasing restrictions. The different codes represent the extent of restrictions on making direct-dialed telephone calls (e.g. internal calls only, local calls, or long distance national calls).

Mobile Devices (mobile phones, smartphones)

Employees of the University of Ulm can get a mobile phone for work purposes only at the expense of their department or institute. The state Baden-Württemberg has signed a basic agreement with Vodafone. The processing of the formalities and the distribution of the mobile phones is handled via a request via the kiz (see request form).

Within the agreement with Vodafone state employees have the possibility  to sign mobile phone contracts for purely private use. This was examined by the relevant ministries and was considered to be safe.

Further information (access restricted to campus network):

• Mobile phones for work purposes
• Mobile phones for private use
• Using mobile data services

Information about iPhone and iPad:

• pre-cofigured iPhone-profiles
• further information (iTunes, power-saving, reset)

Central answering machine (Voice-Mail)

Each internal telephone extension has an automatically installed answering machine. This does not apply to the phones in the corridors. For being able to use the service only an activation is required (see manual) but no request has to be made. If you do not know or have forgotten the required PIN for gaining access to the answering machine you can request a new PIN via the relevant form within the overview of the telecommunication request forms.

• Manual (PDF)
• Login UMS Server (Fax & Voice Mail)

Central fax service

With the central fax service it is possible to send faxes from the own working place computer and to receive faxes as an e-mail with a pdf attachment using an individual fax number. A seperate fax machine or additional hardware for the computer (modem, isdn card) is not required. Only an e-mail adress of the university, computer with a web browser which is connected to the campus network and a an individual related phone number (telephone at the wokring place, DECT etc.) is required.

This service is available on request for all employees of the university, the clinic, the university of applied sciences and the attached institutions. The cost centre is charged with the arising expenses. The person in charge, usually the head of department, has to approve the request. For the application please use the form "Installation of an access to the central fax service" in the overview of the telephone communication requestforms.

• Manual (PDF)
• Login UMS Server (Fax & Voice Mail)

To create PDF files from your applications you either need the Acrobat package from Adobe which has to be paid for or alternatively a free of charge tool like the PDFCreator or FreePDF XP.