Express Delivery Service Article Request

University of Ulm students, faculty, and staff - public patrons upon request, commercial customers are excluded - may use this quick, fee-based service to order articles (as paper copies) from journals.

Online order: Article request (available only in German)

Hints

This service offers faster document delivery than traditional interlibrary loan.

Delivery methods: internal mail, standard mail, fax, or pick up at a library location.

For copyright reasons, articles that are only available online cannot be ordered through this service. We suggest that you try interlibrary loan.

A new copyright law came into effect on January 1, 2008. Based on subito's current document delivery terms, we are able to offer our users the following delivery options:

Delivery time
(not including mail delivery
from kiz to you)
Prices
(depending on the size of the
license fee)
Within 2-3 workdaysBetween 6,50 EUR and 11,50 EUR
Within one workdayBetween 9,00 EUR and 16,00 EUR
(depending on the supplying library)

If you have requested copy delivery by standard mail, there will be an additional delivery charge of 1,50 EUR per envelope.

A delay in delivery may occur if the supplying library is legally obligated to send your order to kiz by mail and not, as is usually the case, by e-mail. If submitted information is incorrect or incomplete, this may also cause a delay in the completion of requests. We try our best to keep such delivery delays to a minimum.

Express Delivery Service Book Request

University of Ulm students, faculty, and staff - public patrons upon request, commercial customers are excluded - may also use this fast, fee-based service to order books and articles from books. 

Online order: Öffnet einen internen Link im aktuellen FensterBook request (available only in German)

Hints

The book will be delivered directly to kiz, where you pick it up in the Central Library or in the branch libraries. All loans must be returned to the supplying library at the users' own expense.

Order processing price list:

Delivery within...
(including mail delivery
from the supplier to kiz)
Prices
6-9 workdays9,00 EUR

The delivery times and prices for partial copies of books are similar to those described in Article request.

Sometimes delays cannot be avoided, especially if the book is already out on loan or if mail delivery takes longer than expected. We try our best to keep delivery delays to a minimum.

Help Desk

Contact for questions and problems related to kiz services:
Kontaktzeiten Mon - Fri   8 a.m. - 6 p.m.
Telefon +49 (0)731/50-30000
E-Mailhelpdesk(at)uni-ulm.de
Open new support ticket
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kiz Web Pages
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Kontakt

Telefon: +49 (0)731 / 50 - 15544
Telefax: +49 (0)731 / 50 - 31494
Öffnet ein Fenster zum Versenden einer E-MailExpresslieferdienst

Bestellungen nehmen außerdem der Opens internal link in current windowService-Point Information und die Opens internal link in current windowBibliothek Helmholtzstraße entgegen.