Enabling a User-Friendly Visualization of Business Process Models

Universität Ulm

Presentation at the 3rd Int'l Workshop on Theory and Applications of Process Visualization (TAProViz’14) in the scope of BPM'14;

Markus Hipp, Haifa, Israel, 08 September 2014, 3:20 pm

Enterprises are facing increasingly complex business processes. Engineering processes in the automotive domain, for example, may comprise hundreds or thousands of process tasks. In such a scenario, existing modeling notations do not always allow for a user-friendly process visualization. In turn, this hampers the comprehensibility of business processes, especially for non-experienced process participants. This talk picks up this challenge by suggesting alternative ways of visualizing large and complex process models. A controlled experiment with 22 subjects provides first insights into how users perceive these approaches.