Interlibrary Loan (ILL)

Service category: Document Delivery

If you need an item that is not available in the Library’s collection, you can request it through Interlibrary Loan.

Please note our ILL Terms of Use.

Interlibrary Loan Request

Interlibrary Loan Renewal Request

Service Description

Service Point Interlibrary Loan

  • Questions concerning ILL items
  • Rush order processing
  • Order tracking including contact with other libraries
  • Processing of complaints, renewal requests,
    overdue fines, and replacement of lost or damaged items

Service Hours

24 x 7 x 365 (place an order or return items)
Mon - Fri 8:00 a.m. -4:00 Uhr p.m. (order processing)
Pickup locations: central library and departmental library Helmholtzstr. 18

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Monday - Thursday
    09:00 h - 12:00 h and 13:00 h - 15:30 h

    Friday 09:00 h - 12:00 h

    +49 (0) 731 / 50 - 30000

    +49 (0) 731 / 50 - 1230000

    Order a Callback
    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List

more about: Interlibrary Loan (ILL)

Elsevier Article Service

University members may order Elsevier articles published in or after 2018 free of charge:

Elsevier Article Order Form