Express Document Delivery

We provide an express delivery service for quicker document delivery than by way of conventional interlibrary loan. University members may use this service – public patrons upon request. This service is not available to commercial customers.

Please Note:

The following delivery options are available in accordance with copyright law and the terms and conditions laid down by the subito document delivery service:

Process Time Paper Copy Electronic Delivery (PDF)
1 business day

on-campus delivery or pickup 12,50 EUR

Fax 13,50 EUR

approximately 25,00 - 80,00 EUR
For the exact price, please contact our Service-Point Information before you place an order.
2 - 3 business days

on-campus delivery or pickup 6,00 EUR

Fax 7,50 EUR


There is an additional charge (2,00 - 4,00 EUR) for orders that are not placed through our order form. We will inform you about higher costs in advance. An additional flat-rate fee applies for off-campus postal delivery: 1,50 EUR per envelope.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List

more about: Express Delivery Service

Telephone: +49 (0)731 / 50 - 15544
Telefax: +49 (0)731 / 50 - 31494
Express Delivery Service

Orders can also be placed at the Service-Point Information and the Helmholtzstraße library .

Elsevier Emergency Supply

Members of the university can order articles from Elsevier journals (from 2018) free of charge.

Article order Elsevier