Express Document Delivery

We provide an express delivery service for quicker document delivery than by way of conventional interlibrary loan. University members may use this service – public patrons upon request. This service is not available to commercial customers.

Please Note:

The following delivery options are available in accordance with copyright law and the terms and conditions laid down by the subito document delivery service:

Process Time Paper Copy Electronic Delivery (PDF)
1 business day

on-campus delivery or pickup 12,50 EUR

Fax 13,50 EUR

approximately 25,00 - 80,00 EUR
For the exact price, please contact our Service-Point Information before you place an order.
2 - 3 business days

on-campus delivery or pickup 6,00 EUR

Fax 7,50 EUR


There is an additional charge (2,00 - 4,00 EUR) for orders that are not placed through our order form. We will inform you about higher costs in advance. An additional flat-rate fee applies for off-campus postal delivery: 1,50 EUR per envelope.

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Monday - Thursday
    09:00 h - 12:00 h and 13:00 h - 15:30 h

    Friday 09:00 h - 12:00 h

    +49 (0) 731 / 50 - 30000

    +49 (0) 731 / 50 - 1230000

    Order a Callback
    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List

more about: Express Delivery Service

Elsevier Emergency Supply

Members of the university can order articles from Elsevier journals (from 2018) free of charge.

Article order Elsevier