Details about our VC Services

Video and data conferences in the vc room of the kiz

The kiz provides a video conference room including the relevant equipment where it is possible to perform high-quality video and data conferences. Up to six persons (which is within the viewing range of the camera) can actively participate. 

  • Test conferences
    By now the relevant video conference standars are established internationally but they can differ very much within their implementation and configuration. We therefore advise to arrange a tes conference with a partner especially before the very first video conference.
  • Consulting and practical instruction
    Technical as well as use-oriented possibilities of the video and data conference like link connection, monitoring the connection, switching  the different local image sources, operation of the microfone, operation of the main camera (preadjustment of the camera position), link connection.
  • Booking the video conference room
    The video conference room kann be booked by the hour on working days between 9 a.m. and 5 p.m. Other days or times are possible by appointment.
  • Conference setup and support
    • Before a conference: Cooperation with the technical staff at the other location to prepare the conference. Possibly a cooperation for clarifying administrative and technical questions. Instruction of the participants.
    • During the conference: Setting up a connection. Upon request support when problems appear and when operating the technical equipemnt.
  • Cancellation of video conference room booking
    Please inform us as soon as possible when cancelling the conference but at least 3 days before the scheduled conference.

Rental of video conference equipment

Via the Equipment Rental (Multimedia) the kiz provides two kinds of video conference systems for rental. The period of renting is as agreed with the kiz.

  • High Quality Room System (Polycom ViewStation 512)
    In context of a workshop or congresses it is possible to realise video conference in another room with the assistance of the rental system. The system offers a bandwith up to 768kbps, a good camera as well as a connection of an additonal camera. A video conference is possible via ISDN or internet.

    Further Information
    Data sheet
    User Guide
    Quickstart Guide

  • Desktop System (Polycom ViaVideo) as an addition to the computer
    If someone is involved in a project with distant partners it is efficient to to have video conferences directly in his office. The system can be connected under Windows MS to the computer via USB. It offers an bandwith up to 512kbps and a very good audio quality!

    Further Information
    Data sheet
    User Manual

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:
    Mon - Thu: 8 a.m. - 5 p.m.
    Fri: 8 a.m. - 4 p.m.
    Tel: +49 (0) 731 / 50 - 30000
    (University intern: 30000)

    helpdesk(at)uni-ulm.de
    Support Portal
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    Service Points are locations where you can visit us personally.

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  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services
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