The kiz has taken various measures to protect the IT systems it operates against attacks. Among other things, we operate a system of several firewalls and the campus network is continuously monitored for conspicuous computers that are highly likely to have been infected by computer viruses or hijacked by hackers. We issue digital certificates for signing and, if necessary, encrypting e-mail communication.

In accordance with the requirements of the "VwV Informationssicherheit" of the State of Baden-Württemberg, the kiz is involved in setting up an ISMS in order to guarantee basic protection for the central and mission-critical systems in accordance with the recommendations of the BSI.

Due to the decentralized structure of the university, however, the IT managers of the various departments (e.g. in the institutes) are obliged to take suitable protective measures for the IT systems they operate and should orient themselves to the modernized BSI basic protection. Depending on the result of the determination of the need for protection of the processed data, a decentralized data storage should be avoided and a central service of the kiz should be used instead.

Virus Protection

Our service includes the provision of an anti-virus software package for Windows users, the maintenance of a virus scanner on our central email server, and support in the cut-off process of infected devices. We provide you with guidelines to running a secure system and to protect and remove computer viruses.

Digital Certificates

A digital certificate is an electronic set of data - like a passport - which describes certain traits of a person or device and can be validated through cryptographic means. When creating a new certificate a private and a public key are computed. Flowingly, the public key is supplemented with further data about certain traits, for example the name of the certificate receiver, which are further confirmed by the certificate issuer with their own signature. The hereby resulting set of data or document is the digital certificate of the person or device. In accordance with the DFN-PKI (Deutsches Forschungsnetz - Public Key Infrastructure) the kiz can issue user or server certificates for members of Ulm University on the security level 'global'.

University Firewall

Ulm University's network is separated into several subnetworks, which are secured between each other and to the outside through firewalls. In case of the F&L network the firewall protection is limited.

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:
    Mon - Thu: 8 a.m. - 5 p.m.
    Fri: 8 a.m. - 4 p.m.
    Tel: +49 (0) 731 / 50 - 30000
    (University intern: 30000)

    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List

more to: IT security