Together with Aditya Ghose (University of Wollongong, Australia) and Hamid R. Motahari Nezhad (University of New South Wales, Australia), Manfred Reichert has been guest editor of the Special Issue on Knowledge-Driven Business Process Management (BPM) in ACM Transactions on Internet Technology.
The special issue gathers five articles dealing with different aspects of knowledge-driven business processes. Traditionally, BPM has focused on well-structured, repetitive processes. Many business processes, however, are knowledge-driven, i.e., they are knowledge-centric, defined dynamically by knowledge workers, or creative (i.e., covering a unique situation). It may be anticipated that knowledge-driven process management systems will support human decision making and devices in IoT, which requires leveraging knowledge about processes and their contexts in an automated and proactive manner. A variety of knowledge is relevant in such settings, e.g., concerning process activities, causal relationships, process goals, and enterprise architectures. Knowledge-driven BPM can involve novel conceptions of process specification (e.g. using commitments or strategy models) or the extraction of process knowledge from available artifacts as well as novel process analysis techniques leveraging richer knowledge about processes.
Aditya Ghose, Hamid R. Motahari Nezhad, Manfred Reichert: Guest Editors' Introduction to the Special Issue on Knowledge-Driven Business Process Management. ACM Trans. Internet Techn. 19(1): 11:1-11:2 (2019)