Technology and Process Management Seminar winter term 09/10

Seminar title Technology and Process Management Seminar
Duration One term (WS 2009/2010)
Submission: December 14, 2009, presentation on December 17, 2009
Steering ITOP staff
Content This TPM seminar is based on the lecture TIM I and/or PM I and is related to the PROHAS architecture*, which is developed by ITOP. Floors of the Process House of Analytics are:
  • Customer and Market Management,
  • Technology and Innovation Management,
  • Supply Chain Management and
  • Management and Support Processes.
The topics mentioned below are allocated to each floor.
The aim is to work on specific questions of Technology and Process Management and to develop solution approaches. Details can be found at the ITOP bulletin board.
Topics CMM
Executive Daniel Schallmo
1. Market and Channel Management
2. Key Account Management
3. Pricing and Revenue Management
4. Technologies related to B2B Relationship Management
Topics TIM
Executive  Birgit Stelzer
1. Innovation Labs: target, creation, implementation, business cases
2. TIM Product Life Cycle Management2. 
3. TIM Portfolio Management
4. Technological Intelligence and Analytics
Topics SCM
Executive Michael Schad
1. Risk Management in logistics
2. Logistics Performance Management
3. Working Capital Optimization
Topics MSP
Executive Stephan Traa
1. IT Performance Management
2. IT Risk Management
3. Service-oriented HR Processes
4. Service-oriented Finance and Accounting Processes
Procedure: Team work, best case in groups of three persons. To receive a proficiency certificate, the following elements are required:  term paper (15-20 pages) and presentation (15 minutes) followed by a discussion (5 minutes)

August 2009: Kick-off
Mid December 2009: submission term paper

Process and requirements  
  • analytic and conceptional abilities
  • independent, goal-orientated and systematic working manner
  • Favored: successful passing / current participation in the lectures PM I and TIM I

*The “Process House of Analytics” is a process reference architecture consisting of four floors.