Visually Monitoring Multiple Perspectives of Business Process Compliance

Universität Ulm

Presentation at the 33th International Conference on Business Process Management (BPM 2015);
David Knuplesch, Innsbruck, Austria, 2 September 2015, 11:00 AM

A challenge for any enterprise is to ensure conformance of its business processes with imposed compliance rules. The latter may constrain multiple perspectives of a business process, including control flow, data, time, resources, and interactions with business partners.
However, business process compliance cannot completely be decided at design time, but needs to be monitored during run time as well.

This paper introduces a comprehensive framework for visually monitoring business process compliance. As opposed to existing approaches, the framework supports the visual monitoring of all relevant process perspectives based on the extended Compliance Rule Graph (eCRG) language. Furthermore, it not only allows detecting compliance violations, but visually highlights their causes as well. Finally, the framework assists users in monitoring business process compliance and ensuring a compliant continuation of their running business processes.