proCollab - Process-aware Support for Collaborative Knowledge Workers

Project Description

Collaborative knowledge work (CKW) is becoming the predominant type of work in highly developed countries. Leveraging their expertise, skills, and experiences, knowledge workers daily deal with demanding situations. Due to the situations' complexity, they evidently need to collaborate with each other, often in multiple contexts. Further, their work is influenced by dynamic factors including time constraints, costs, and available resources. Hence, knowledge-intensive processes cannot be pre-specified like routine work and traditional supporting approaches usually fail.

However, the lack of an appropriate context- and process-aware support of knowledge workers reduces their productivity and hinders the reuse as well as the continuous improvement of elaborated solutions. The proCollab project aims at developing a new, innovative solution to overcome these obstacles for facilitating knowledge workers' daily workload. Based on first case studies and a theoretical foundation of knowledge work, we developed a lifecycle (CKWL, see figure below) which must be supported by future information systems systematically supporting collaborative knowledge workers.



Project Details

Project Team

Opens internal link in current windowProf. Dr. Manfred Reichert
Ulm University, Institute of Databases and Information Systems
Opens internal link in current windowNicolas Mundbrod
Ulm University, Institute of Databases and Information Systems
Opens internal link in current windowJens Kolb
Ulm University, Institute of Databases and Information Systems

Project Partners

Ulm University, Institute of Databases and Information Systems

Duration

The proCollab project has been running since summer 2012.

Publications

| 2015 | 2014 | 2012 |

2015

Mundbrod, Nicolas and Beuter, Florian and Reichert, Manfred (2015) Supporting Knowledge-intensive Processes Through Integrated Task Lifecycle Support. In: Proceedings of the 2015 IEEE 19th International Enterprise Distributed Object Computing Conference (EDOC 2015), Adelaide, September 23-25, 2015, IEEE Computer Society Press, pp. 19-28. file
Pryss, Rüdiger and Mundbrod, Nicolas and Langer, David and Reichert, Manfred (2015) Supporting medical ward rounds through mobile task and process management. Information Systems and e-Business Management, 13(1): 107-146, Springer Berlin Heidelberg, 10.1007/s10257-014-0244-5. file

2014

Mundbrod, Nicolas and Reichert, Manfred (2014) Process-Aware Task Management Support for Knowledge-Intensive Business Processes: Findings, Challenges, Requirements. In: IEEE 18th Int'l Distributed Object Computing Conference - Workshops and Demonstrations (EDOCW 2014), Ulm, Germany, IEEE Computer Society Press, pp. 116-125. file

2012

Mundbrod, Nicolas and Kolb, Jens and Reichert, Manfred (2012) Towards a System Support of Collaborative Knowledge Work. In: 1st Int'l Workshop on Adaptive Case Management (ACM'12), BPM'12 Workshops, Tallinn, Estonia, 2 September 2012, LNBIP 132, Springer, pp. 31-42. file

Master & Bachelor Theses

| 2016 | 2015 | 2014 | 2013 | 2012 |

2016

Rothermel, Christoph (2016) Referenz- und Bewertungsmodell für Scrum-Projekte im Automobilbereich unter Beachtung der Anforderungen der funktionalen Sicherheit nach ISO 26262. Master thesis, Ulm University. file

2015

Beuter, Florian (2015) Design and Implementation of Task Management Lifecycle Concepts based on Process Mining. Master thesis, Ulm University. file
Gerber, Matthias (2015) Konzeption und Realisierung fortschrittlicher aufgabenbasierter Koordinationsverfahren in mobilen Anwendungen. Bachelor thesis, Ulm University. file
Stöferle, Simon (2015) Systematische Analyse von Vorgehensmodellen zur Unterstützung wissensintensiver Prozesse. Bachelor thesis, Ulm University. file
Weigelt, Enrico (2015) Synchronisation und Fehlertoleranz mobiler Clients in einem bestehenden System für kollaboratives Task-Management. Bachelor thesis, Ulm University. file

2014

Nowak, Bettina (2014) Analyse, Klassifikation und Evaluation der Unterstützung klinischer Prozesse . Diploma thesis, Ulm University. file

2013

Geiger, Sabrina (2013) Konzeption und Entwicklung einer auf Smartphones optimierten mobilen Anwendung für kollaboratives Checklisten-Management. Bachelor thesis, Ulm University. file
Hampp, Bianka (2013) Academic Paper Writing - Eine Fallstudie zur Unterstützung kollaborativer Wissensarbeit. Bachelor thesis, Ulm University. file
Köll, Andreas (2013) Konzeption und Enwicklung einer auf Tablets optimierten mobilen Anwendung für kollaboratives Checklisten-Management. Bachelor thesis, Ulm University. file
Reich, Daniel (2013) Konzeption und Entwicklung eines Cloud-basierten Persistenz-Systems für kollaboratives Checklisten-Management. Bachelor thesis, Ulm University. file
Thiel, Norman (2013) Konzeption und Entwicklung einer Web-Applikation für kollaboratives Checklisten-Management. Bachelor thesis, Ulm University. file
Ziegler, Jule (2013) Konzeption und Entwicklung eines Cloud-basierten Servers für kollaboratives Checklisten-Management. Bachelor thesis, Ulm University. file

2012

Langer, David (2012) MEDo: Mobile Technik und Prozessmanagement zur Optimierung des Aufgabenmanagements im Kontext der klinischen Visite. Diploma thesis, University of Ulm. file
Mundbrod, Nicolas (2012) Business Process Support for Collaborative Knowledge Workers. Master thesis, Ulm University. file