Process-oriented Information Logistics: Research Challenges and Solutions

Universität Ulm

Fakultätsöffentliche Vorstellung des Promotionsvorhabens (Grüner Vortrag);

Bernd Michelberger, Raum: O27/2203, Zeit: 10:30 Uhr, Datum: 19. Februar 2014

Today's knowledge workers are confronted with a continuously increasing amount of heterogeneous enterprise information making it difficult for them to identify the information they need to perform their tasks. Particularly challenging is thereby the alignment of process-related information (process information for short), such as e-mails, office files, forms, checklists, guidelines, and best practices, with business processes and their tasks. Picking up this issue, this talk will present an advanced alignment approach, denoted as Process-Oriented Information Logistics (POIL), which enables the process-oriented and context-aware delivery of relevant process information to knowledge workers. The overall goal is to provide – in the right format, quality, and granularity – needed process information to process stakeholders.

After shortly motivating the need for POIL, I will introduce and discuss the core component of POIL, which is a semantic information network (SIN). A SIN comprises information objects (i.e., process information), process objects (i.e., business processes), and semantic relationships between them. It not only enables an integrated formal representation of process information and business processes, but also allows determining the relevance of process information for a given process context based on advanced techniques and algorithms.