Deregistration from the programme

We sometimes have children on a waitlist – should your child not be able to participate after all, we would appreciate it if you could notify us as soon as possible so that we can offer the spot to another child.

If you deregister your child after you have paid, an administrative fee of € 25 will be retained.

If you deregister your child within 4 weeks before the beginning of the event, until Thursday before the event at the latest (Thu before 11:30 a.m.), a cancellation fee of 50% will be retained.

If your child cannot participate in the holiday programme due to illness, you can present a doctor’s certificate until 2 days before the beginning of the event to receive a refund less the administrative fee of € 25.

Refunds cannot be granted in the case of sickness or deregistration once the holiday programme has already started.

What happens if the child spends the holiday week with their grandparents at short notice, or other reasons that are unrelated to sickness lead to them not participating in the programme? If the child is deregistered before Thursday 11:30 a.m. before the beginning of the holiday programme, no surcharge occurs. Later deregistration might incur a surcharge because the employer is generally not willing to contribute to an unused spot in the programme.

If you want to deregister your child from the Ruhetal holiday programme, please do so in writing directly to Ruhetal. Please send an email to anja.kutter(at)ejw-ulm.de and cc to maria.stoeckle(at)uni-ulm.de . The modalities are explained in detail in the therms and conditions of the summer camp facility Ruhetal Ulm. www.ruhetal.de