Systemaccreditation - News - Details

Fulfillment of requirements for system accreditation

Ulm University

Fulfillment of requirements for system accreditation - complaints guide presented

As part of the system accreditation process at Ulm University, the QBR department, in cooperation with numerous institutions and stakeholders at the university, has now created a detailed list of complaints.

It enables students to identify the right contact person who is responsible for a solution to common problems and complaints that arise during their studies. The complaints guide considers and defines the escalation mechanisms how to deal with a persistent problem that cannot be resolved in the short term.

The University of Ulm thus confirms the condition received from the Accreditation Council e.V. in December 2020, which was issued in connection with the award of the "System Accredited" quality label.

Click here for further information about the process so far and the next steps.