Contact
Prof. Dr. Mathias Klier
Institute of Business Analytics
Ulm University
| Office: | Helmholtzstr. 22 |
| Phone: | +49 (0) 7 31 50-3 23 12 |
| E-mail: | mathias.klier(at)uni-ulm.de |
Péter Horváth Endowed Professorship for Business Information Management
More about the Péter Horváth Endowed Professorship
Bachelor's courses
- Value-Oriented Customer Relationship Management & Business Intelligence
- Customer Relationship Management and Social Media (seminar)
Master's courses
- XAI Demonstrator
- DIGIPEG
- Smart Integration
- Use of humanoid robots in customer service
- Intelligent digital agent
- Automated classification of customer complaints
- Data quality in unstructured and semi-structured data
- Intelligent digital agent for the Allianz hilft online service
Mathias Klier and his team have authored numerous articles in books and journals such as ACM Journal of Data and Information Quality, Decision Support Systems, Electronic Markets, Journal of Information Science, and Journal of Management Information Systems. Furthermore, the results of their work have been presented at international scientific conferences such as the European Conference on Information Systems (ECIS), the International Conference on Information Systems (ICIS) and the International Conference on Information Systems (Internationale Tagung Wirtschaftsinformatik; short: WI).