If you have lost something in Ulm or Neu-Ulm, you should first contact the Lost and Found of the respective city. This is where lost items are being collected and stored for six months. Items found in one of the busses or trams of SWU as well as items found in cultural and other establishments will be forwarded to the cities’ Lost and Found after some time. Furthermore, there is the possibility to search for your lost items online (only in German!) in order to figure out if and where they have been handed in.

Please be aware that you will have to identify yourself as the item’s rightful owner (e.g. by an exact description of the item or by giving the approximate place and time you lost it) when picking it up and that you might have to pay a small fee.

• Stadt Ulm: Olgastraße 66, 89073 Ulm, Tel: +49 (0)731/161-3218, info[at]ulm.de
• Stadt Neu-Ulm: Augsburger Straße 15, 89231 Neu-Ulm, Tel: +49 (0)731/7050-6110, info[at]neu-ulm.de

At the universities, the janitors are responsible for the Lost and Found.

• Ulm University: Lost items are collected and stored according to the part of the university they have been found in (University West, University Hospital, University East, Helmholtzstraße). Therefore, you should first check with the janitor’s office of the part of the university you think you lost your item.
• University of Applied Sciences Neu-Ulm