Virus Protection

Service-Category: Information Security

Our service includes the provision of an anti-virus software package for Windows, Linux, and Mac users, the maintenance of a virus scanner on our central email server, and support in the cut-off process of infected devices.

Service description

  • For devices used in university business (Windows, Linux, and Mac) we provide the virus protection software G-Data Endpoint Protection Business as a download.
  • All emails going through the university mail server are scanned for viruses. Infected emails are rejected by the server.
  • We continuously monitor the campus' network and main servers in respect of attacks or other similar behaviour of infected devices. In case of an identification of a malicious source within the network we immediately take measures: The IP address of the infected device is blocked to limit damages to the subnet. In order to rehabilitate the device, the user must apply to the kiz through an online form in which the user guarantees the execution of measures to secure the health of the device. Should the malicious source be outside of the campus network, a blockage is ensured through a reconfiguration of the firewall.


User groups

The provided virus protection software may be used on university devices or devices used in university business ONLY. All other services are provided for every department and its members, as well as every other user within the campus network.

Service hours

24/7 every day of the year

Application conditions

In order to download the virus protection software G-Data Endpoint Protection Business there is no need for an application. Entitled users can download the software after a login with our Portal kiz Web Services 'Download Software / Systemsoftware'.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List

Windows Defender Antivirus

The virus and threat protection (Defender Antivirus) included with Windows 10 has been rated very highly in independent tests and is generally perfectly adequate.