You can visit us personally at the service points. There we will inform and advise you about our services. The service points are specialised and each has a different focus.

Below you can find information about the respective services, opening hours and addresses.

kiz University West (Central Library)

Branch office

Note: Short term changes of the opening hours are reserved and will be announced on the homepage of the kiz via the latest news.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

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