Operation of the kiz in pandemic level 3.1

To combat the COVID-19 pandemic, operational restrictions have been put in place at the university (pandemic level 3.1 since 10.10.). For most of its services the kiz offers an operation in normal or restricted scope and has extended or modified the services critical for online teaching and working in the home office.

Information portal on the operation in pandemic level 3.1

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Mon - Thu 9 - 12 h and 13 - 15:30 h
    Fri 9 -12 h

    +49 (0) 731 / 50 - 30000

    +49 (0) 731 / 50 - 1230000

    Order a Callback
    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Service Request Forms

    Forms to request a service or report a problem:

    Overview of forms

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List

  • kiz Newsletter

    kiz Newsletter

    Issue December 2020 (PDF)

    Previous issues can be found in our archive.

  • Jobs

    Are you looking for a new job or an apprenticeship? Find out more about our vacancies:



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