Operation of the kiz in pandemic level 3.5

To combat the COVID-19 pandemic, operational restrictions are in place at the university (pandemic level 3.5 since 24.11.2021). Almost all services of the kiz are currently provided as usual. If there are exceptions, they are described in the service catalog on the page of the respective service. Our employees are again increasingly working from their home offices and can be reached there by telephone and e-mail.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 - 12:00 h and 13:00 - 15:30 h

Friday 09:00 - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Forms to request a service or report a problem:

Overview of forms

<form action="" method="get"> <input id="SearchField" name="simple" data-placeholder="Search for ..." placeholder="Search for ..." type="text" /> <button type="submit" class="hidden-button">Search</button> </form>

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List

kiz Newsletter

Issue December 2021 (PDF)

Previous issues can be found in our archive.

Are you looking for a new job or an apprenticeship? Find out more about our vacancies:



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