Document Delivery

Interlibrary Loan (ILL)

University members as well as kiz service card holders are eligible to place interlibrary loan requests for materials that are not available in the Library.

Copy Service

This service is only available to members of the Ulm University including University Clinic staff.
Our library staff will photocopy or scan articles held in the Library´s collections. You may either request a b/w copy or a color scan (Digital Document Service DDS).

Express Delivery Service

We provide an Express Delivery Service for quicker document delivery than by way of conventional interlibrary loan.

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Monday - Thursday
    09:00 h - 12:00 h and 13:00 h - 15:30 h

    Friday 09:00 h - 12:00 h

    +49 (0) 731 / 50 - 30000

    +49 (0) 731 / 50 - 1230000

    Order a Callback
    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List

more about: Document delivery

Elsevier Emergency Supply

Members of the university can order articles from Elsevier journals (from 2018) free of charge.

Article order Elsevier