Service Category: Consulting, Training & Help

The kiz offers courses every semester on topics from its library area of responsibility and as part of the curricular teaching of "Additive Key Qualifications" (ASQ). The specific composition and frequency of the courses on offer takes user demand into account. The focus is on teaching the basics, e.g. how to use the library catalog, but also advanced information skills for academic work and writing, e.g. researching academic databases, using and evaluating academic literature and much more.

The courses are generally listed in the course catalog and usually require enrollment. The target group of the courses are members of the university (students, employees).

The service also includes a range of online training courses licensed from a commercial provider and our own learning materials, which are available to all members of Ulm University for self-study on the central learning platform Moodle. These are regularly checked for up-to-dateness and adapted if necessary.

Go to: Course offer

Performance features

  • The courses take place online, with different proportions of asynchronous and synchronous methods, depending on the lecturer's conception of the course.
  • The maximum number of participants in courses with synchronous components is determined by the lecturers.
  • The current dates of courses with synchronous components are published in the course catalog and on the central learning platform Moodle.
  • The kiz's purely self-study courses are also advertised in the LSF each semester and offered in Moodle.
  • The course contents are described on the kiz course pages.
  • Enrolment for the courses takes place in Moodle, mainly via self-enrolment by the participants.
  • Individual library courses can also be attended without enrolment.
  • The self-study materials are available for use and download after enrolment in the relevant course.
  • The online training courses and videos from the commercial provider are available on the LinkedIn Learning training platform after registering with the kiz account.

user groups

Courses can (depending on the specific topic and personnel capacities) be used mainly by members of the university, but also by external parties.

Members of the university, in particular employees and students, have priority in the allocation of places. In principle, external persons may also take part in courses from the library sector.

Upon request and with secondary priority, courses are also offered specifically for institutions associated with the University of Ulm, such as the Studierendenwerk.

Service hours

The pure self-study courses are available 24/7.
The courses with synchronous components are generally offered during normal working hours.
In order to meet special user requirements, courses are also offered outside of these time slots, such as late afternoons and Saturdays, depending on demand and available staff capacity.

Application modalities

Participation in the courses requires self-enrolment on the central learning platform Moodle . A kiz account is required for this. No registration is required for some courses in the library area.

Enquiries concerning individual courses and topics (also from non-members of the university) are informally directed to the helpdesk of the kiz .

Fee / charge

Members of the university can use the service without fees or charges. This also applies to externals, provided they attend regular course dates and the maximum number of participants with university members has not been reached.

If separate course dates are agreed for external participants or if a course tailored to the target group is offered, fees are generally charged according to the actual time required (preparation and implementation). The hourly rates according to the list of fees for individual courses for non-members shall apply.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List