Information Security

Information Security Concept

According to the requirements of the "VwV Informationssicherheit" of the state of Baden-Württemberg, the kiz (as well as the university as a whole) has the task of establishing an Information Security Management System (ISMS) in order to guarantee basic IT protection according to the recommendations of the BSI for its central and mission-critical systems. The ISMS at the kiz is part of the service management based on the ITIL process model. The kiz has appointed two Information Security Officers (ISO) to implement the security concept, to comply with security guidelines and to organize and design the underlying security processes in its services and internal operational processes. The kiz explicitly provides the university with a number of services relating to IT security and provides a collection of best practice guides and instructions for security-conscious handling of IT applications.

Recommendations & Guidelines

Information security is a very complex topic, where technical and organizational measures must be applied equally in order to achieve sufficient protection for the entire organization. In order to make this somewhat easier for you, we provide here a series of guidelines and advisors which have been developed from corresponding recommendations, e.g. of the BSI, and the exchange with other information security officers in the state of Baden-Württemberg.

Virus Protection

Our service includes the provision of an anti-virus software package for Windows users, the maintenance of a virus scanner on our central email server, and support in the cut-off process of infected devices.

Digital Certificates

A digital certificate is an electronic set of data - like a passport - which describes certain traits of a person or device and can be validated through cryptographic means. When creating a new certificate a private and a public key are computed. Flowingly, the public key is supplemented with further data about certain traits, for example the name of the certificate receiver, which are further confirmed by the certificate issuer with their own signature. The hereby resulting set of data or document is the digital certificate of the person or device. In accordance with the DFN-PKI (Deutsches Forschungsnetz - Public Key Infrastructure) the kiz can issue user or server certificates for members of Ulm University on the security level 'global'.


Information Security at kiz

Guido A. Hölting & Florian P. Böck
Information Security Officers (ISO)
Phone: +49 (0) 731 / 50 - 30300
Email: kiz(at)

Information Security at University

Florian Oberlies
Chief Information Security Officer (CISO)
Phone: +49 (0) 731 / 50 - 25183
Email: ciso(at)

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List

more to: Information Security

ISMT Newsletter

Issue December 2020 (PDF)
News about information security at ulm university

Phishing emails
If you receive a phishing e-mail, please forward it to cert(at) This will help us to react to threats in a more targeted manner.

Data breach
If you have been hacked and business data has fallen into the wrong hands, this is a reportable data breach. Use the following Web form for this purpose:
Report a data breach according to Art. 33, 34 DSGVO (only available internally at uni)

Blocking IP addresses
In the event of a virus attack or other security-relevant anomalies, IP addresses will be blocked by us. The re-activation must be applied for. If you have any questions, please contact our helpdesk.

Blocking the external network connection
The university firewall blocks certain connections. If necessary, additional blocks can be set up to protect your end devices.