How do I use Redmine?

If you are a member of a project team or would like to participate in a project open to all members of the University, just log in to using your kiz-Account. Please use the email address as user name.

After logging in you can

Clicking on a project title lets you access the project. Depending on your role (and thus access permissions) for this project, as well as the modules configured for this project, you will see a tabbed bar with options available for you inside this project. Please get in touch with the project's manager or another member of the team to learn more about the do's and don'ts for each project.

You will be notified by mail about relevant changes to the project status  (see your account settings). At the bottom right of any tracker page, you will see a button to set up  an RSS/Atom feed, to keep an eye on the activities from within your Atom-capable mail application or web browser.

More information about Redmine is available in the Redmine User Guide or by clicking on the help button in the top row of every Redmine page.

How do I create a project?

Creating new projects is open to all members of the University. You can start a new project by clicking "new project" at your project overview.

When creating the project, information about its name and a short description will be required, as well as a selection of modules you would like to use and the types of open issues to be maintained. Besides the unique and immutable project ID (all in lower case letters), any selection can later be changed to follow your needs. If you are unsure in the beginning, just use the standard settings.

Please do not create your own test projects or abuse existing projects for testing. Instead, use the test project, to which any of the existing members may invite you. You can also visit for a larger playground.

Members and roles

In your newly created project you have the role of "Project Responsible", giving you full control over this project. Further roles with full access rights are "Manager" and "Senior Member". While their access rights within the project are the same, their functions and responsibilities differ. For many projects that require close collaboration between persons, trust, agility and flexibility, these roles should be sufficient.

Please note that in each project at least one person (one role) with full access rights is required when modifying roles, otherwise the project cannot be maintained anymore.

Further roles are those of "Developer" and "Reporter", both with restricted access rights. The roles of "Wiki-Manager", "Forum-Manager", "Issues-Manager", as well as "DocFiles-Manager" have full access rights in each respective category, but no further rights outside their areas of responsibility. Thus these roles allow for specialised management tasks within a project (for example exclusively for the Wiki pages).

Persons can have several roles within a project, and the resulting access rights are made up from the sum of all individual access rights defined by the different roles of the person.

You can add new members to your project by selecting "Settings -> Members". Depending on the status of a future member there are two options:

  • Already registered: Users that have already logged into the system at least once before will show up in the list under the input box when you enter parts of their names. 
  • Not registered: If the required person does not show in the list, please ask this person to login into Redmine. 

Then select the person and role(s) and click on “Add”.

Adaptation and support

For support please contact the kiz Helpdesk that provides support for the members of the University of Ulm.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List