Telephone Services

Service category: Communication

The telephone service includes operating a common telephone system (currently consisting of 19 networked PBXs) as well as a DECT network for the Ulm University, the University Hospital, Ulm University of Applied Sciences, the Studierendenwerk (student services) and the VBA. VoIP is also available at selected locations. Employees of Ulm University can also receive a mobile phone contract for business purposes.

Service description

User groups

  • Employees of Ulm University
  • Students of Ulm University
  • Employees of the University Hospital Ulm
  • Employees of Ulm University of Applied Sciences
  • Employees of the Studierendenwerk
  • VBA employees

Note: Not all features may be available for non-employees of Ulm University. Please refer to the features for details.

Service hours

24 x 7 x 365

Application conditions

Use of the service must always be requested. The modalities differ according to user group. Details are described in the service description.

Charges / Fee

Fees will be charged for the use of the service. Details are described in the service description.

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Monday - Thursday
    09:00 h - 12:00 h and 13:00 h - 15:30 h

    Friday 09:00 h - 12:00 h

    +49 (0) 731 / 50 - 30000

    +49 (0) 731 / 50 - 1230000

    Order a Callback
    Support Portal

  • Service Points

    Service Points are locations where you can visit us personally.


  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List