Service point information in pandemic level 3.2

Current opening hours: Mon - Fri 9 a.m. - 4 p.m.

Consultations are also available online at short notice upon request.

 

Service-Point Information

Hours:

Monday - Thursday 9 a.m. - 5 p.m.
Friday       10 a.m. - 2 p.m.
Saturday  10 a.m. - 2 p.m. (only during lecture hours)

We also offer appointments during and after office hours.

Adress: kiz University West
Albert-Einstein-Allee 37
Central Library
GPS: N 48° 25' 17.57"
E   9° 56' 51.80"
Telephone: +49 (0)731 / 50 - 15544
Fax: +49 (0)731 / 50 - 31494
 
E-Mail: kiz.information(at)uni-ulm.de
Online-Form: Information and Reference

Services

  • The Service Point Information is responsible for all questions concerning library services, in particular questions concerning research, document delivery and use of resources (print and e-media).
  • You will receive an answer by e-mail within 24 hours (not on Sundays and public holidays).
  • Registration authority for personal identification in the context of the creation of a digital certificate for e-mail communication (DFN Global user certificate).
    Mon - Fri 9:00 - 16:00 hours.
  • Organisation and implementation of courses and guided tours for the introduction to library use on request for university users and groups of pupils. Currently only limited possibilities.
Service Point Information
Service Point Information

Communication and Information Centre (kiz)

  • Helpdesk

    Please contact us if you have questions or problems related to the kiz services:

    Office hours
    Monday - Thursday
    09:00 h - 12:00 h and 13:00 h - 15:30 h

    Friday 09:00 h - 12:00 h

    Phone
    +49 (0) 731 / 50 - 30000

    Telefax
    +49 (0) 731 / 50 - 1230000

    Order a Callback
    helpdesk(at)uni-ulm.de
    Support Portal
    [more]

  • Service Points

    Service Points are locations where you can visit us personally.

    [more]

  • Identity Management

    Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

    IDM Self Services
    [more]

  • Literature Search

  • kiz from A to Z

    With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

    A-Z List