Return, Overdue Fines, and Lost or Damaged Items
Book return
During opening hours you may return books at either the central library or the departmental library Helmholtzstraße. If you need to return books during closing hours, please use the after-hours book return box located in front of the central library’s main entrance.
Overdue fines
The Library charges overdue fines to encourage the timely renewal or return of library materials. The charge is per item and each fine accumulates over time until the item is renewed or returned: 1, 50 EUR – first fine + 5, 00 EUR – second fine + 10, 00 EUR – each subsequent fine. The library’s system is configured to automatically charge fines to accounts according to a predetermined schedule.
Lost or damaged items
If a book, medium, device or other asset has to be replaced or repaired because the user has lost or damaged it or has not returned it after reaching the highest overdue fine level, the user must pay a compensation fee (replacement or reimbursement of costs) at the discretion of the kiz.
Communication and Information Centre (kiz)
Please contact us if you have questions or problems related to the kiz services:
Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h
Friday 09:00 h - 12:00 h
Phone
+49 (0) 731 / 50 - 30000
Telefax
+49 (0) 731 / 50 - 1230000
Order a Callback
helpdesk(at)uni-ulm.de
Support Portal (Uni internal)
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Service Points are locations where you can visit us personally.
Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.
Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.
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More about: Return, Overdue Fines, and Lost or Damaged Items
Payment methods: The Library accepts electronic payment only (library ID). Ad-Value-Machines (girocard) are located near the mensa entrance and in front of the Cafeteria Uni West.