If the AnyConnect client has been deleted by moving it to the recycle bin, the following procedure must be carried out for complete uninstallation (or before reinstallation is possible):

Enter "terminal" in the Spotlight search and open a terminal window. Then execute the following commands:

cd /opt/cisco
sudo find . | grep -i uninstall

Depending on whether in the output




is present, first execute the following command:

sudo ./anyconnect/bin/


sudo ./secureclient/bin/

Then again

sudo find . | grep -i uninstall

If there are still uninstallers left, for each line

sudo <output line>

If the /opt/cisco directory has also already been deleted, then it gets a bit more elaborate.

pkgutil --pkgs | grep anyconnect


pkgutil --pkgs | grep secureclient


Then for each line:

sudo pkgutil --forget <package-name>.

For the base module, it should then look like this:

sudo pkgutil --forget

Then install all the packages again (i.e. check all the boxes, contrary to the instructions) and uninstall them with the uninstaller so that no rubbish is left behind.
The --forget does not delete the actual programme package, but only makes the Mac forget that it was installed.


Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List