Desktop & Client Services
Head: Inga Weimann & Michael Wiedler (kommissarisch)
The Desktop & Client Services team mainly provides user-related IT services of various kinds:
The infrastructure for desktop computing in the Central University Administration, in the Windows PC pools provided by the kiz and for the workstation computers used by the kiz itself. This includes both the hardware, including the printers, and the software. Printer support for all PC pools (Windows & Linux) is in their hands.
In addition, the team offers backup solutions for the entire university and universities in Baden-Württemberg that are connected via state cooperation agreements.
Other focal points are the development and support of the University of Ulm's identity management system (IDM), where the team works closely with the Server & Basic Services team in the Infrastructure department and F&L in the Information Systems department.