Eduroam – education roaming - is an international initiative to provide broadly covered internet in educational institutions. Members of Ulm University receive internet access at all participating institutions after a one-time configuration.

Automatic Configuration

Most devices can be configured automatically with the Configuration Assistant Tool. It is provided by the European network GÉANT and configures Eduroam with the optimal security settings:


Due to a bug in iOS 14.x, it is currently possible that the profile offered here is not usable on devices running this operating system version. If you are not asked for username and password after installation when trying to connect to eduroam, you are affected by this bug. Here you can find instructions on how to fix this installation problem. Alternatively, welcome can be used, but please note that the network is unencrypted.


  • Delete an existing iOS-Eduroam profile before you install the new profile!
  • To download the profile on iOS, Safari must be used.
  • For the Eduroam configuration the Uni-Ulm email address must be entered as user name (e.g.! The abbreviation (such as ‘abc10’) is not sufficient.
  • For Android, the "eduroam CAT" app or the "geteduroam" app must be installed before downloading the profile (depending on the Android version). Please refer to the corresponding notes or links in the Configuration Assistant tool.
  • If you let your phone auto-fill your credentials, make sure there is no extra space added after the email address.

If you have problems or questions, you can also visit us at the IT consulting hours.

for system selection please click QR code

You should configure and test eduroam while being on site at the Ulm University.

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

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With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

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