In case of problems with the SSL-VPN service, we still offer IPsec access as an alternative. Please note that the kiz does not provide individual support for this. The complexity and error possibilities of the configuration of IPsec in connection with the many different operating systems makes troubleshooting extremely difficult.

Clients for IPsec and instructions

Shrew Soft VPN Access Manager

After successful installation of the Shrew Soft VPN Access Manager, download the following "PEM" certificates (right click, save target as...):

Then you need the IPsec profile of the University of Ulm: uni-ulm-ipsec-shrew-1123.vpn 

Add the certificates to the folder "...\ShrewSoft\VPN Client\certificates".

Now import the profile in the Shrew VPN Access Manager using the "Import" function.

Now you can connect to the network of the University of Ulm with your kiz account via VPN.

If you receive a certificate error when connecting, do not accept it under any circumstances and report it immediately to the Helpdesk.

iPhone IPsec configuration

For the automatic configuration of the iPhone for IPsec VPN, download the prepared configuration file: Uni-Ulm iPhone VPN mobileconfig  (to save: press right mouse button and select save target as).

Communication and Information Centre (kiz)

Please contact us if you have questions or problems related to the kiz services:

Office hours
Monday - Thursday
09:00 h - 12:00 h and 13:00 h - 15:30 h

Friday 09:00 h - 12:00 h

+49 (0) 731 / 50 - 30000

+49 (0) 731 / 50 - 1230000

Order a Callback
Support Portal (Uni internal)

Service Points are locations where you can visit us personally.


Using self-service functions of the Identity Management System (IDM): Administer permissions, subscribe to services, change passwords.

IDM Self Services

Research in the library stock: monographs, textbooks, magazines, university publications, e-books, e-journals, national licenses, and the contents of the institutional repository OPARU.

library catalogue::local

With about 400 keywords you will get direct access to our services. If something isn't listed, please contact our Internet Editorial Office.

A-Z List